Privacy Policy

Personal Information Collected Via the App

The App collects the following categories of personal information.

• Contact information. You may submit your name, email, phone number, and address to the App.
• Orders and order history. The App collects and retains the orders you place via the App, including the items you order, date and time of the order, order amounts, and special instructions.
• Payment information. If you make a purchase via the App, the App processes payment card information. Payment card information is processed by Toast and is not stored by the Merchant.
• Loyalty and rewards information. The App may collect information related to your participation in a loyalty and/or rewards program.
• Geolocation data. The App may collect your precise geolocation if you give the App permission to access your location. We use this information to help find nearby locations and to suggest your closest location for ordering. You may disable location sharing at any time by changing the permissions on your mobile device.
• Device information. The App may automatically collect information from your device, including information about your browser type and version, operating system and version, IP address, app version, and device ID.
• App usage information. The App may collect information about how you use the App, such as screens visited and features used.
• Push notification tokens. If you grant the App permission to send push notifications, the App will collect the push notification token from your device.
• Communications. If you contact us via email or through any customer support features, we will retain those communications and the information provided in them.
• Information from third party sign-on services. If you create an App account or log in using a third-party service (e.g., Apple or Google), we will receive information from that service (e.g., your name and email address).

How We Use Personal Information

We use your personal information to:

• Operate the App and provide the features and services available through the App, including facilitating your online food orders and processing payments;
• Create and maintain your App account;
• Administer loyalty and rewards programs;
• Communicate with you regarding your orders and other transactions;
• Send you push notifications if you have opted in to receiving them;
• Send you marketing communications, including special offers and promotions, if you have consented to receiving them;
• Respond to your comments and questions;
• Analyze use of the App to understand how the App is being used and to improve the App;
• Comply with applicable laws and regulations and to operate our business.

How We Share Personal Information

We may share your personal information with:

• Toast. Toast provides the App and its underlying platform. Toast will process your personal information as a service provider on our behalf and in accordance with our instructions and the Toast Privacy Statement.
• Service providers. We may share your personal information with our service providers that help us with our operations, such as payment processing, analytics, and marketing.
• Business transfers. If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Law and order. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse; (d) protect our rights, property, safety, or interest; or (e) perform a task carried out in the public interest.

Retention of Personal Information

We retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will delete or anonymize it.

Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information, please contact us using the contact information below, and we will take steps to delete such information.

Your Privacy Rights and Choices

• Account information. You may update your account information by logging into your account in the App or by contacting us.
• Location data. You can stop the App from collecting precise location data by changing the location permissions on your mobile device at any time.
• Push notifications. You can opt out of push notifications by changing the notification settings on your mobile device.
• Marketing communications. You may opt out of marketing emails by clicking "unsubscribe" at the bottom of any marketing email you receive from us. Please note that even if you opt out of marketing communications, we may still send you transactional messages such as order confirmations.
• Deletion. You can request deletion of your App account and associated personal information by contacting us using the contact information below.

Depending on your location, you may have additional rights relating to your personal information under applicable law, such as rights to access, correct, or delete your information. If you would like to exercise any of these rights, please contact us using the contact information below.

California Privacy Rights

Under the California Consumer Privacy Act ("CCPA"), California residents have certain rights regarding their personal information. We do not sell your personal information.

California residents have the right to: know about the personal information we collect, use, disclose, and sell; request deletion of personal information; and not be discriminated against for exercising their rights under the CCPA.

To submit a request under the CCPA, or to designate an authorized agent to make a request on your behalf, please contact us using the contact information below. We will verify your identity before fulfilling your request. We will respond to verifiable consumer requests within 45 days.

Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. We will post the updated Privacy Policy on this page and update the "Last Updated" date at the top of this page. If we make material changes, we will provide notice as required by applicable law. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: